Co-Store Director: Lead Store Excellence & Guest Experience

The Fresh Market Inc; Nags Head (NC); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K with company match

Financial Wellness Program

Paid time off and purchase plans

Medical, Dental, Vision, Disability, &

Life Insurance

Pet insurance discounts

Event tickets discounts

Job summary

The Fresh Market Inc in North Carolina is seeking a Co-Store Director to partner with the Store Director and lead the store team toward exceptional guest experiences and strong performance across departments.

You will oversee daily operations, drive sales and margins, recruit and develop staff, ensure compliance with safety standards, and engage with the local community to strengthen the store's presence.

Qualifications

• 5+ years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business
• Demonstrated success overseeing multiple departments or store-wide operations
• Strong financial acumen with the ability to achieve sales, margin, labor, and operational goals
• Excellent communication, coaching, and conflict-resolution skills
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
• Food Safety Certification or ability to obtain after hire
• Must be 21 years of age or older

Responsibilities

• Model and promote our values of passion, excellence, hospitality, and teamwork in every interaction
• Serve as a visible, accessible leader on the sales floor, supporting team members and engaging with guests
• Recruit, hire, and develop team members, building a strong pipeline of future leaders
• Oversee sales departments (Produce & Floral, Meat & Seafood, Bakery, Deli & CMS, and Center Store) to ensure merchandising, signage, and assortment reflect local guest needs and our brand standards
• Manage key financial areas, including sales, gross margin, labor planning, inventory control, and shrink reduction
• Partner with department managers to ensure effective ordering, scheduling, and workload planning
• Maintain full compliance with food safety, sanitation, risk management, and all regulatory requirements
• Serve as a brand ambassador, representing The Fresh Market with hospitality and professionalism in the store and local community
• Build strong relationships with guests, responding to questions, resolving concerns, and modeling guest recovery
• Engage with local organizations, vendors, and partners to strengthen the store's presence in the community

Skills

Leadership

Financial acumen

Operations management

Staff development

Customer service

Communication

Scheduling tools

POS systems

Microsoft Office

Bilingual (preferred)

Education

Bachelor’s degree in business or related field

Equivalent experience

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market Inc in North Carolina is seeking a Co-Store Director to partner with the Store Director and lead the store team toward exceptional guest experiences and strong performance across departments.

You will oversee daily operations, drive sales and margins, recruit and develop staff, ensure compliance with safety standards, and engage with the local community to strengthen the store's presence.