CNC Tooling Support Specialist

Productivity Inc; Richardson (TX); On-site; USD 85,962,000 - 106,020,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid vacation

Tuition reimbursement

EAP

Job summary

Productivity, Inc. is seeking an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team in a technical support role.

This in-office position focuses on helping customers select cutting tools and troubleshoot machining challenges, leveraging years of machining knowledge. You will advise on speeds, feeds, coatings, and tool geometry while expanding your expertise through manufacturer training and product education.

Qualifications

• 3 years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
• Knowledge of various cutting tool manufacturers
• Strong knowledge of milling, turning, drilling, and threading applications
• Experience selecting cutting tools for steel, stainless steel, aluminum, cast iron, and exotic alloys
• Ability to troubleshoot machining and tooling challenges
• Excellent communication skills and a genuine desire to help customers succeed
• Strong computer skills and the ability to learn new systems

Responsibilities

• Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
• Recommend tooling solutions based on workpiece material, machine capability, and machining application
• Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
• Prepare quotes, process customer orders, assist with will-call, and provide general tooling assistance
• Continuing to expand your knowledge through manufacturer training and product education

Skills

CNC machining

Tooling knowledge

Communication

Computer skills

Tools

Sandvik

Kennametal

Seco

Iscar

Guhring

OSG

Mitsubishi

Job description

Productivity, Inc. is seeking an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team in a technical support role.

This in-office position focuses on helping customers select cutting tools and troubleshoot machining challenges, leveraging years of machining knowledge. You will advise on speeds, feeds, coatings, and tool geometry while expanding your expertise through manufacturer training and product education.