Senior CNC Machinist: Cutting Tool Tech Support

Productivity Inc; Richardson (TX); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Annual incentives

Full benefits package

401(k) with match

Paid time off

Tuition reimbursement

Employee assistance program

Growth opportunities

Job summary

Productivity, Inc. is seeking a Sr. CNC Machinist - Cutting Tool Technical Support to apply extensive machining knowledge and help fellow machinists succeed. Location options include Plymouth, MN, Omaha, NE, or Dallas, TX.

This is a customer-facing technical role, not a sales position. You will advise on tooling selections, troubleshoot challenges, and guide speeds/feeds, coatings, and tool geometry. You will collaborate with Outside Sales and supplier partners, with ongoing training and growth

Qualifications

• 5 years of CNC machining, tool room, or cutting tool experience.
• Strong knowledge of milling, turning, drilling, and threading applications.
• Experience selecting cutting tools for various materials (steel, stainless, aluminum, cast iron, exotic alloys).
• Ability to troubleshoot machining and tooling challenges.
• Excellent communication skills and a genuine desire to help customers succeed.
• Strong computer skills and the ability to learn new systems.

Responsibilities

• Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies.
• Recommend tooling solutions based on workpiece material, machine capability, and machining application.
• Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time.
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices.
• Prepare quotations and process customer orders accurately.
• Work closely with Outside Sales and supplier partners to deliver complete solutions.
• Continue to expand knowledge through manufacturer training and product education.

Skills

CNC machining

Troubleshooting

Communication skills

Learning new systems

Job description

Productivity, Inc. is seeking a Sr. CNC Machinist - Cutting Tool Technical Support to apply extensive machining knowledge and help fellow machinists succeed. Location options include Plymouth, MN, Omaha, NE, or Dallas, TX.

This is a customer-facing technical role, not a sales position. You will advise on tooling selections, troubleshoot challenges, and guide speeds/feeds, coatings, and tool geometry. You will collaborate with Outside Sales and supplier partners, with ongoing training and growth