Senior CNC Tooling Specialist – Technical Support

Productivity Inc; La Vista (NE); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Annual incentive opportunities

Medical, dental, vision, life, and dis

401(k) with Company match

Paid vacation and personal time

Tuition reimbursement

Employee Assistance Program

Opportunities for professional growth

55+ years of stability

Job summary

Productivity, Inc. in the Midwest invites an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team as a Technical Tooling Specialist. This role is customer-facing, not sales, and your machining knowledge will be valued in advising customers.

You will help select tools, troubleshoot machining challenges, and work with outside sales and suppliers to deliver complete solutions while receiving ongoing manufacturer training and opportunities for growth.

Qualifications

• Minimum 5+ years in CNC machining, tool room, or cutting tool roles.
• Strong ability to troubleshoot machining and tooling issues.
• Excellent communication and willingness to help customers succeed.

Responsibilities

• Help customers select cutting tools, drills, taps, inserts, holders, and supplies.
• Recommend tooling solutions based on material and machine capability.
• Troubleshoot tool life, chatter, chip control, and surface finish.
• Provide guidance on speeds, feeds, coatings, and tool geometry.
• Prepare quotations and process orders accurately.
• Collaborate with Outside Sales and supplier partners to deliver solutions.
• Engage in ongoing manufacturer training and product education.

Skills

5+ years CNC machining experience

Strong communication skills

Strong computer skills

Ability to learn new systems

Tools

Sandvik tools

Kennametal tools

Seco tools

Iscar tools

Guhring tools

OSG tooling

Mitsubishi Materials

Job description

Productivity, Inc. in the Midwest invites an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team as a Technical Tooling Specialist. This role is customer-facing, not sales, and your machining knowledge will be valued in advising customers.

You will help select tools, troubleshoot machining challenges, and work with outside sales and suppliers to deliver complete solutions while receiving ongoing manufacturer training and opportunities for growth.