Technical Tooling Specialist: CNC Machinist Support

Productivity Inc; La Vista (NE); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with Company match

Paid vacation and personal time

Tuition reimbursement

Employee Assistance Program

Job summary

Productivity, Inc. is seeking a Sr. CNC Machinist – Cutting Tool Technical Support to join our Cutting Tools & Industrial Supplies team in a customer‑facing technical role.

This position is located in Plymouth, MN, Omaha, NE, or Dallas, TX, with a Monday–Friday schedule and year‑round stability. You will act as a trusted resource for customers and Outside Sales Representatives, helping select cutting tools and tooling solutions while troubleshooting machining issues and sharing best practices.

Qualifications

• 5 years of CNC machining, tool room, or cutting tool experience.
• Strong knowledge of milling, turning, drilling, and threading.
• Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys.
• The ability to troubleshoot machining and tooling challenges.
• Excellent communication skills and a genuine desire to help customers succeed.
• Strong computer skills and the ability to learn new systems.

Responsibilities

• Become a trusted technical resource for customers, Outside Sales Representatives, and fellow team members.
• Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies.
• Recommend tooling solutions based on workpiece material, machine capability, and machining application.
• Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time.
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices.
• Prepare quotations and process customer orders accurately.
• Work closely with Outside Sales and supplier partners to deliver complete solutions.
• Continuing to expand your knowledge through manufacturer training and product education.

Skills

CNC machining

Tooling experience

Manufacturing engineering

Cutting tools selection

Troubleshooting

Tools

Sandvik

Kennametal

Seco

Iscar

Guhring

OSG

Mitsubishi Materials

Job description

Productivity, Inc. is seeking a Sr. CNC Machinist – Cutting Tool Technical Support to join our Cutting Tools & Industrial Supplies team in a customer‑facing technical role.

This position is located in Plymouth, MN, Omaha, NE, or Dallas, TX, with a Monday–Friday schedule and year‑round stability. You will act as a trusted resource for customers and Outside Sales Representatives, helping select cutting tools and tooling solutions while troubleshooting machining issues and sharing best practices.