CNC Tooling Support Specialist

Productivity Inc; La Vista (NE); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid vacation and personal time

Tuition reimbursement

Employee assistance program

Job summary

Productivity, Inc. is seeking an experienced CNC Machinist – Cutting Tool Support to join our Cutting Tools & Industrial Supplies team in a technical support role. You will apply your machining knowledge on customer inquiries, tool selection, and tooling best practices to help customers succeed.

This in-office role offers steady hours, a climate-controlled environment, and ongoing manufacturer training to expand your expertise in cutting tools and applications.

Qualifications

• 3 years of CNC machining, tool room, manufacturing engineering, or cutting tool experience.
• Knowledge of various cutting tool manufacturers.
• Strong knowledge of milling, turning, drilling, and threading applications.
• Experience selecting cutting tools for steel, stainless steel, aluminum, cast iron, and exotic alloys.
• The ability to troubleshoot machining and tooling challenges.
• Excellent communication skills and a genuine desire to help customers succeed.
• Strong computer skills and the ability to learn new systems.

Responsibilities

• Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies.
• Recommend tooling solutions based on workpiece material, machine capability, and machining application.
• Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time.
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices.
• Prepare quotes, process customer orders, assist with will-call, and provide general tooling assistance.
• Continuing to expand knowledge through manufacturer training and product education.

Skills

CNC machining

Tooling

Milling

Turning

Drilling

Threading

Customer support

Software literacy

Tools

Sandvik

Kennametal

Seco

Iscar

Guhring

OSG

Mitsubishi Materials

Job description

Productivity, Inc. is seeking an experienced CNC Machinist – Cutting Tool Support to join our Cutting Tools & Industrial Supplies team in a technical support role. You will apply your machining knowledge on customer inquiries, tool selection, and tooling best practices to help customers succeed.

This in-office role offers steady hours, a climate-controlled environment, and ongoing manufacturer training to expand your expertise in cutting tools and applications.