CNC Systems Field Service & Installation Engineer

Torrey Holistics; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Company cell phone

Laptop

Fuel covered

Job summary

Ellison Technologies in the San Antonio–Austin market seeks a hands-on CNC field service technician to diagnose high-precision VMCs, perform installations, and conduct preventive maintenance across local shops.

You will collaborate with operators and maintenance leads, document service cases, and assist sales when needed, with occasional travel. This role emphasizes practical problem-solving and strong customer service.

Qualifications

• Hands-on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.

Responsibilities

• Deliver day-to-day field service across local market: repair, installation, and preventive maintenance.
• Diagnose and resolve customer issues; support sales efforts and provide light user training when needed.
• Communicate clearly with operators, programmers, maintenance leads, and managers.
• Represent Ellison Technologies with professionalism and integrity in every interaction.
• Own your service cases and projects; keep accurate customer records and technical documentation.
• Pitch in on additional related tasks as assigned.

Skills

CNC repair

Mechanical troubleshooting

Electrical troubleshooting

Customer communication

Tools

CNC Milling Machines

CNC Lathes

CNC Swiss Lathe

VMC

Job description

A day in this role

Your morning starts in the San Antonio–Austin market, coffee in hand, headed to a customer shop where a high‑precision VMC needs a quick diagnosis. By midday, you’re verifying an installation checklist at another facility, and by afternoon you’re wrapping up a preventive maintenance visit so your customer’s spindle stays humming. Most days end close to home, with only minimal nights away during the week.

Why this team

Work hands‑on with the latest CNC technology across a variety of customer facilities. We equip you to win: car allowance, company cell phone, laptop, and fuel covered. Less red tape: we streamline reports so you can focus on machines and customers. Strong culture of learning and growth—your career can thrive here. Get to know us better on the Ellison "About Us" page.

What you’ll take on

• Deliver day‑to‑day field service across the local market: repair, installation, and preventive maintenance.
• Diagnose and resolve customer issues; support sales efforts and deliver light user training when needed.
• Communicate clearly with operators, programmers, maintenance leads, and managers.
• Represent Ellison Technologies with professionalism and integrity in every interaction.
• Own your service cases and projects; keep accurate customer records and technical documentation.
• Pitch in on additional related tasks as assigned.

What you bring

• Hands‑on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.
• Strong mechanical, hydraulic, and electrical troubleshooting skills.
• Customer‑first mindset with clear, professional communication.

Skill strengths we value

• Building and executing preventive maintenance plans
• Motor replacement, repair, and routine service
• Comprehensive CNC machine repair
• CNC equipment installation and startup
• Setup and changeovers for CNC jobs
• Spindle care, maintenance, and rebuild/repair
• Systematic troubleshooting of CNC machines

Equipment you’ll encounter

• CNC Mill (3–4 axis VMC)
• CNC Lathe (2–4 axis)
• CNC Swiss Lathe
• CNC Mill (5+ axis VMC)
• CNC Lathe (5+ axis)

Our purpose and path

Our mission is simple: equip manufacturers to compete and win—locally and worldwide. As our CEO Graham Hooper often says, adapting is how we grow market share, deepen partnerships, and, most importantly, invest in our greatest asset: our people.

Legal

Ellison Technologies is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.