CNC Field Service Engineer

Ellison Technologies, Inc.; Austin (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Car allowance

Company cell phone

Laptop

Gas coverage

Job summary

Ellison Technologies, Inc. is seeking a Field Service Technician in the Austin area, focused on installing, maintaining, and repairing CNC machining centers. The role encompasses varied responsibilities including field service, installations, and preventive maintenance with some travel required. Essential skills include mechanical, hydraulic, and electrical knowledge. The position promises opportunities for career growth and a supportive work culture that emphasizes effective communication and customer satisfaction.

Qualifications

• Experience in installing, maintaining, and repairing CNC machining centers.
• Developed repair skills focused on mechanical, hydraulic, and electrical aspects.

Responsibilities

• Perform field service, installations, or preventive maintenance as required.
• Resolve customer issues and provide sales support.
• Communicate effectively with clients and maintain customer records.

Skills

CNC machining

Mechanical repair

Hydraulic knowledge

Electrical repair

Customer communication

Job description

Overview

Latest Technology | Excellent Culture | Consistent Growth & Learning

In this role you will have the opportunity to work locally (San Antonio-Austin Market) with some of the latest technology and a myriad clients in an organization that supports their service technicians!

We provide a car allowance, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top of the line machines and make your customers raving fans!

In sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.

Responsibilities

What makes this role interesting, is that you have the opportunity to be in different facilities kind of working on different projects and different challenges each day. There is some travel required, however we expected to be in the local area with minimal nights away during the week)

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support and some training
• Communicate effectively with a variety of different people
• Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
• Other related duties as assigned.

Qualifications

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.