CNC Machinist & Programmer — Customer Solutions Lead

Morris Midwest; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits package

3+ weeks vacation

10 company holidays

401(k) with company match

Tuition reimbursement

Employee appreciation events

Employee Assistance Program

Job summary

Morris Group, Inc. in Chicago is seeking a skilled MACHINING SPECIALIST to develop strong customer relationships and deliver cutting-edge solutions across shop floor, engineering, and senior management. You will analyze equipment, propose improvements, and partner with capital sales to fulfill customer needs.

This role requires 5+ years of machining experience, the ability to present to customers at multiple levels, and a willingness to travel extensively across the territory.

Qualifications

• Minimum 5 years of machining experience.
• Experience reviewing and processing part prints, fixturing strategies, and tooling selection.
• Internally driven with a deep-seated desire to win in a competitive marketplace.
• Candidate must bring a strategic approach to all work and creativity for solving challenges.
• Ability to work in a fast paced environment and manage multiple priorities.
• Ability to excel in a team environment as well as when working independently.
• Excellent verbal and written communication skills.
• Ability to effectively present products and solutions to customers in one on one and group settings across multiple levels from shop floor to senior management.
• Intermediate to advanced knowledge of Microsoft Office suite and other related business programs.
• Preference for lean manufacturing training.
• Preference for public speaking or product presentation experience.
• Preference for project management experience.
• Position requires access to reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• A current U.S. passport is a plus.
• Daily travel throughout the assigned territory with occasional long distance or overnight travel required.

Responsibilities

• Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
• Act as a central knowledge base for machine accessories, workholding, and tooling products to recommend solutions direct to customers and for machine sales planning.
• Analyze customer equipment and processes to recommend products and ideas for improvement to maximize customer efficiency and profitability.
• Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
• Cultivating a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Manage projects collaborating with Morris’ engineering, capital equipment sales, contracts, service, and management teams.
• Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
• Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
• Perform related duties as required

Skills

Machining experience

Customer presentations

Project management

Lean manufacturing

Public speaking

Communication skills

Multi-tasking

Travel readiness

Tools

Microsoft Office

Job description

Morris Group, Inc. in Chicago is seeking a skilled MACHINING SPECIALIST to develop strong customer relationships and deliver cutting-edge solutions across shop floor, engineering, and senior management. You will analyze equipment, propose improvements, and partner with capital sales to fulfill customer needs.

This role requires 5+ years of machining experience, the ability to present to customers at multiple levels, and a willingness to travel extensively across the territory.