CNC Field Service Technician – Travel & Onsite Support

Morris Midwest; Janesville (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits

3+ weeks vacation to start

10 company paid holidays

401(k) retirement plan

Tuition reimbursement

Employee appreciation events and perks

Employee Assistance Program

Job summary

Morris Midwest, part of Morris Group, Inc., is seeking a skilled CNC field service technician to service customer sites throughout a regional territory. The role focuses on installation, troubleshooting, repair, and preventative maintenance of machine tool equipment and controls.

You will Research machine issues using manuals and vendor resources, document status updates, and provide after-sales technical support and training. Strong reading of schematics and presentations is essential.

Qualifications

• Five years' experience with CNC machine repair.
• Experience with Microsoft Office Suite and other business programs as required.
• Ability to read and interpret drawings and schematics is required.
• Excellent technical, communication, and presentation skills are necessary.
• Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory.

Responsibilities

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.
• Perform related duties as required

Skills

CNC repair

Technical documentation

Reading drawings

Communication skills

Multitasking / travel

Tools

Microsoft Office Suite

Job description

Morris Midwest, part of Morris Group, Inc., is seeking a skilled CNC field service technician to service customer sites throughout a regional territory. The role focuses on installation, troubleshooting, repair, and preventative maintenance of machine tool equipment and controls.

You will Research machine issues using manuals and vendor resources, document status updates, and provide after-sales technical support and training. Strong reading of schematics and presentations is essential.