CNC Field Service Technician — Elite Machine Tools

Matsuura Machinery USA, Inc.; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

100% Employer-Paid Medical

Dental and Vision coverage

401(k) with company match

Life Insurance

Long-Term Disability

Paid Time Off

Paid Holidays

Short-Term Disability (voluntary)

Job summary

Matsuura Machinery USA, Inc. is seeking a CNC Machine Tool Field Service Technician to travel to customer facilities, install, troubleshoot, and repair high-precision CNC machines. You will train distributors and customers, diagnose complex issues, and develop repair documentation.

The role requires a 2-year technical degree, strong FANUC skills, and willingness to travel frequently. The successful candidate will join a team that emphasizes technical excellence and customer support, with a

Qualifications

• Hands-on repair/maintenance experience with CNC machine tools
• Ability to read blueprints, schematics and technical manuals
• FANUC control experience is required; knowledge of Yaskawa/Siemens is a plus
• Willingness to travel to customer sites and support distributors/customers

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Provide elite-level training to distributors and customers, and offer remote support via phone and email.
• Diagnose complex mechanical/electrical issues using manuals and vendor resources.
• Document repairs and feedback; create technical bulletins and repair manuals.
• Maintain up-to-date knowledge of CNC machine tool technology and Matsuura product lines

Skills

Analytical skills

Blueprints/Schematics reading

Communication skills

Travel willingness

FANUC experience

Education

Two-year technical degree (EE/robotics)

Tools

FANUC controls

Yaskawa

Siemens

Job description

Matsuura Machinery USA, Inc. is seeking a CNC Machine Tool Field Service Technician to travel to customer facilities, install, troubleshoot, and repair high-precision CNC machines. You will train distributors and customers, diagnose complex issues, and develop repair documentation.

The role requires a 2-year technical degree, strong FANUC skills, and willingness to travel frequently. The successful candidate will join a team that emphasizes technical excellence and customer support, with a