CNC Field Service Engineer - On-Site Travel-Heavy

Forest Recruiting Group aka Affiliated Recruiters Network; Lexington (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Forest Recruiting Group, on behalf of a CNC machine tool builder, seeks a Field Service Engineer to install, troubleshoot, repair, and maintain CNC systems at customer facilities nationwide. This role emphasizes electrical and mechanical expertise, strong diagnostics, and customer-first service.

Expect to travel 100% on weekdays, with preference for candidates near major airports in IL, TN, KY, AL, OH. Reporting to the CNC Field Service Manager, you will install machines, perform leveling and

Qualifications

• 5+ years of CNC maintenance and service (electrical and mechanical).
• 5+ years providing remote technical support within machine tool industry.
• Experience installing/servicing machining centers with leveling and alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to travel extensively (100% weekdays) and work independently in the field.

Responsibilities

• Install new CNC machine tool systems at customer sites, including options and accessories.
• Perform machine leveling, geometry checks, and final adjustments for peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
• Identify root causes and recommend corrective actions including repair or replacement.
• Provide on-site and remote technical support via phone, email, and other channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Maintain detailed service documentation and reporting.
• Travel extensively (100%) including overnights and occasional weekend travel.
• Perform other duties as needed.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Remote technical support

Customer service

Travel readiness

Tools

FANUC controls

PLC programming

Job description

Forest Recruiting Group, on behalf of a CNC machine tool builder, seeks a Field Service Engineer to install, troubleshoot, repair, and maintain CNC systems at customer facilities nationwide. This role emphasizes electrical and mechanical expertise, strong diagnostics, and customer-first service.

Expect to travel 100% on weekdays, with preference for candidates near major airports in IL, TN, KY, AL, OH. Reporting to the CNC Field Service Manager, you will install machines, perform leveling and