CNC Field Engineer: Install, Troubleshoot & Optimize

Software Placement Group, SPG; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Software Placement Group, SPG is seeking a CNC Field Service Engineer to install, troubleshoot, and maintain CNC machine tools at customer facilities nationwide. The role requires extensive travel and hands-on work, with emphasis on reliability and customer satisfaction.

You will diagnose diverse machine tool issues, perform alignments, and provide on-site and remote support, ensuring optimal machine performance and exceptional service across regions.

Qualifications

• 5+ years of CNC machine tool maintenance and service experience (electrical and mechanical).
• 5+ years of remote technical support experience in machine tools.
• Proven installation and servicing of machining centers with leveling and alignment.
• Strong PLC programming and FANUC control knowledge.

Responsibilities

• Install CNC machine tool systems at customer sites with options and accessories.
• Perform leveling, geometry checks, and adjustments for peak performance.
• Diagnose mechanical, electrical, hydraulic, pneumatic, and software issues.
• Provide on-site and remote technical support via phone, email and other channels.
• Train customers and assist with project coordination as needed.
• Travel extensively (100%), including overnights and weekends.

Skills

CNC maintenance

Remote technical support

FANUC controls

PLC programming

Machining centers installation

Troubleshooting

Travel readiness

Job description

Software Placement Group, SPG is seeking a CNC Field Service Engineer to install, troubleshoot, and maintain CNC machine tools at customer facilities nationwide. The role requires extensive travel and hands-on work, with emphasis on reliability and customer satisfaction.

You will diagnose diverse machine tool issues, perform alignments, and provide on-site and remote support, ensuring optimal machine performance and exceptional service across regions.