CNC Field Service Engineer: Nationwide Install & Support

Calqulate Metrics Ltd; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Calqulate Metrics Ltd is seeking a CNC Field Service Engineer to install, troubleshoot, and service CNC machine tools at customer sites nationwide. The role requires extensive travel (100%), strong electrical/mechanical expertise, and excellent customer communication.

Remote support, on-site training, and collaboration with distributors and internal teams are key components. The ideal candidate will have 5+ years in CNC maintenance, experience with FANUC controls, and a solid grounding in power

Qualifications

• 5+ years in CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years providing remote technical support in the machine tool industry.
• Proven experience installing/servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.
• Excellent troubleshooting, communication, and customer service skills.
• Willingness to travel extensively (100% on weekdays) and work independently in the field.

Responsibilities

• Install CNC machine tool systems at customer sites, including options and accessories.
• Perform machine leveling, geometry checks, and final adjustments to ensure peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
• Identify root causes and recommend corrective actions including repair or replacement solutions.
• Provide on-site and remote technical support via phone, email, and other communication channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.

Skills

CNC maintenance

Remote support

PLC programming

Troubleshooting

Electrical systems

Tools

FANUC controls

CNC tooling

Job description

Calqulate Metrics Ltd is seeking a CNC Field Service Engineer to install, troubleshoot, and service CNC machine tools at customer sites nationwide. The role requires extensive travel (100%), strong electrical/mechanical expertise, and excellent customer communication.

Remote support, on-site training, and collaboration with distributors and internal teams are key components. The ideal candidate will have 5+ years in CNC maintenance, experience with FANUC controls, and a solid grounding in power