CNC Field Service Engineer — Elite Troubleshooter

Matsuura Machinery USA, Inc.; Washington; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

100% Employer-Paid Medical

Dental coverage

Vision coverage

401(k) with company match

Life Insurance

Long-Term Disability

Paid Time Off

Paid holidays

Short-term disability (voluntary)

Job summary

Matsuura Machinery USA, Inc. is seeking a CNC Field Service Engineer to support on-site installation, troubleshooting, maintenance and repair of high-precision CNC machines.

You will travel to customer facilities, provide elite-level training to distributors and customers, and develop technical bulletins and manuals while maintaining strong knowledge of FANUC controls and the latest CNC technologies.

Qualifications

• 3–5 years hands-on mechanical/electrical repair and maintenance on CNC machines.
• FANUC experience is required; knowledge of other controllers is a plus.
• 2-year technical degree in electrical engineering or robotics preferred.
• Ability to travel consistently and read blueprints, drawings, and schematics.

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Provide elite-level training to distributors and customers, and offer remote support via phone and email.
• Analyze technical documents and vendor resources to solve complex challenges beyond standard knowledge.
• Document repairs, provide feedback, and author technical bulletins and repair manuals.
• Maintain expert knowledge of CNC machine tool industry and Matsuura product line.

Skills

CNC repair

FANUC experience

Troubleshooting

Reading blueprints

Education

2-year technical degree

Tools

FANUC controls

Job description

Matsuura Machinery USA, Inc. is seeking a CNC Field Service Engineer to support on-site installation, troubleshooting, maintenance and repair of high-precision CNC machines.

You will travel to customer facilities, provide elite-level training to distributors and customers, and develop technical bulletins and manuals while maintaining strong knowledge of FANUC controls and the latest CNC technologies.