CNC Field Service Engineer

TARUS; Sterling Heights (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

TARUS, a machine tool builder and global CNC solutions provider, is seeking an experienced CNC Field Service Engineer in the United States. You will diagnose, repair, commission, and perform preventive maintenance on CNC machines at customer sites, working independently and leading service visits.

Applicants should have at least three years of hands-on experience with CNC controls (Siemens, SINUMERIK, Heidenhain, Fanuc) and strong mechanical/electrical troubleshooting.

Qualifications

• Hands-on field service experience with CNC machines.
• Strong mechanical and electrical troubleshooting skills.
• Experience diagnosing and repairing CNC control systems.
• Ability to read electrical schematics and mechanical drawings.

Responsibilities

• Independently diagnose and resolve CNC machine issues at customer sites.
• Lead on-site service visits with minimal supervision.
• Perform commissioning, calibration, repairs, and preventive maintenance.
• Document service activities and findings in detailed reports.

Skills

Field service

Troubleshooting

CNC control

Electrical

Mechanical

Documentation

Independent work

Travel

Tools

Siemens 840D

SINUMERIK ONE

Heidenhain

Fanuc

Job description

TARUS is a machine tool builder and global supplier of innovative CNC machining solutions. We are seeking a highly experienced CNC Field Service Engineer to join our team.

This is not an entry-level position. We are looking for a technician with at least three years of hands-on experience diagnosing, repairing, and maintaining CNC machine tools in customer-facing environments.

If you’ve spent years troubleshooting complex machine issues, working independently at customer sites, and earning customer trust through technical expertise, we want to hear from you.

Position Summary

As a CNC Field Service Engineer, you will serve as a technical expert for TARUS customers, performing advanced diagnostics, repairs, commissioning, and preventative maintenance on CNC machine tools. You will work independently, lead service visits, and collaborate with engineering and service teams to resolve complex technical issues.

What You’ll Do

• Independently diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and CNC control issues at customer sites.
• Perform advanced troubleshooting and repair of CNC control systems, including Siemens 840D, SINUMERIK ONE, and Heidenhain platforms.
• Lead on-site service visits with minimal supervision.
• Perform machine installations, commissioning, calibration, repairs, and preventative maintenance.
• Analyze machine performance and recommend corrective actions to improve reliability and uptime.
• Document service activities, technical findings, and corrective actions in detailed service reports.
• Contribute technical knowledge and best practices to the service organization.
• Serve as a trusted technical advisor and professional representative of TARUS at customer facilities.

Travel

• Up to 25% domestic travel with occasional international travel.
• Overnight travel required based on customer location and service needs.

Required Qualifications

• Minimum 3 years of hands-on field service experience repairing CNC machine tools or precision industrial equipment.
• Strong mechanical and electrical troubleshooting skills.
• Experience diagnosing and repairing CNC control systems.
• Hands-on experience with Siemens 840D, SINUMERIK ONE, Heidenhain, Fanuc, or similar CNC platforms.
• Proven ability to work independently and manage service calls with minimal supervision.
• Experience troubleshooting hydraulic and pneumatic systems.
• Ability to read and interpret electrical schematics, mechanical drawings, and technical documentation.
• Strong written communication and documentation skills.
• Valid driver’s license and ability to travel as required.
• Must be legally authorized to work in the United States without employer sponsorship.

Preferred Qualifications

• Experience with large-format CNC machine tools.
• Experience with 5-axis machining centers.
• Previous experience with TARUS equipment.
• Background with machine tool builders, machine tool distributors, CNC retrofit companies, or industrial automation organizations.

Why Join TARUS?

• Work on some of the most technically advanced large-format CNC machine tools in the industry.
• Operate with a high level of autonomy and technical responsibility.
• Collaborate directly with engineering and manufacturing teams.
• Solve challenging problems that require advanced troubleshooting and expertise.
• Join a growing organization committed to innovation and customer success.