CNC Field Service Engineer

Ellison Technologies

Grand Prairie (TX)

On-site

USD 55,000 - 75,000

Full time

12 days ago

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Benefits offered by this job

Car allowance

Company cell phone

Laptop

Gas reimbursement

Job summary

Ellison Technologies in the Dallas–Fort Worth area seeks a Field Service Technician to service CNC mill/lathe machines across local facilities. There is some travel required, with minimal overnights, and no weekends.

You will perform installations and preventive maintenance, resolve issues, and support sales and training while maintaining records and documentation. The role emphasizes professional representation of Ellison Technologies, with ownership of service cases and projects in a

Qualifications

Familiar with set up and operation of CNC mill/lathe.
Prior exposure to CNC or heavy equipment maintenance.

Responsibilities

Perform field service, installations or PMs as required.
Resolve customer issues and provide sales support and some training
Communicate effectively with a variety of different people
Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
Other related duties as assigned.

Skills

CNC mill setup

CNC lathe setup

Preventive maintenance

Troubleshooting CNC

Customer service

Job description

Latest Technology | Excellent Culture | Consistent Growth & Learning

In this role you will have the opportunity to work locally (Dallas-Fort Worth) with some of the latest technology and a myriad clients in an organization that supports their service technicians! We provide a car allowance, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top of the line machines and make your customers raving fans!

In sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.

Please visit Ellison "About Us" page to learn more.

Responsibilities

What makes this role interesting, is that you have the opportunity to be in different facilities with different projects and challenges each day. There is some travel required, however we expected to be in the local area with minimal nights away during the week; no weekends)

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties Include

Perform field service, installations or PMs as required.
Resolve customer issues and provide sales support and some training
Communicate effectively with a variety of different people
Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
Other related duties as assigned.

Qualifications

Familiar with set up and operation of CNC mill/lathe
Prior exposure to CNC or heavy equipment maintenance

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."Graham Hooper (CEO)

“Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

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