CMBS Servicing Operations Manager Remote Eligible

Habitat For Humanity Of Durham; United States; Hybrid; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision coverage

401(k) with match

Educational assistance

Paid holidays

Zusammenfassung

PNC is seeking an Operations Manager to lead a CMBS Servicing team, developing operations strategy and overseeing two or more functions across sites. The role includes coaching staff, driving process improvements, and maintaining strong risk controls while coordinating with service partners and customers.

Qualified candidates will have a university degree and 2+ years of managerial experience in operations. The position offers potential for remote/hybrid work based on location and business needs.

Qualifikationen

• Degree or equivalent with relevant operations/managerial experience.
• Experience leading teams across functions or sites is preferred.
• Understanding of risk management and process improvement practices.

Aufgaben

• Develops and communicates operations strategy; oversees multiple functions across sites.
• Resolves escalated issues and ensures end-to-end process quality and risk controls.
• Coaches and develops team members; leads staff meetings and translates strategy into action.
• Advises partners and customers; champions SOPs and policy improvements.
• Oversees control framework; monitors risk indicators and ensures business resiliency.

Kenntnisse

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Results-Oriented

Risk Mitigation Strategies

SOP (Standard Operating Procedures)

Ausbildung

Bachelor's degree

Jobbeschreibung

PNC is seeking an Operations Manager to lead a CMBS Servicing team, developing operations strategy and overseeing two or more functions across sites. The role includes coaching staff, driving process improvements, and maintaining strong risk controls while coordinating with service partners and customers.

Qualified candidates will have a university degree and 2+ years of managerial experience in operations. The position offers potential for remote/hybrid work based on location and business needs.