Club Sales & Service Leader (Member Experience)

24 Hour Fitnes; Castle Rock (CO); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Complimentary gym membership

Health coverage

Group life and accident insurance

Descrizione del lavoro

24 Hour Fitness seeks a Sales and Service Manager to deliver a best-in-class sales and service experience, driving member acquisition and retention while leading a team to meet revenue and fitness goals.

You will hire, coach, and develop staff, partner with the GM to optimize the member journey, and ensure a clean, engaging club environment while promoting fitness programs and retail offerings.

Competenze

• Positive leadership and coaching across diverse groups.
• Strong member-centric focus and in-person engagement.
• Professional response to requests from guests, members and team.
• Strong organizational skills to execute and prioritize multiple tasks.

Mansioni

• Hires, trains and develops Sales and Service team members.
• Leads team to provide full product and service offerings tailored to members.
• Manages performance, engagement, and scheduling within budgeted hours.
• Achieves department targets including new member sales and fitness revenue.
• Partners with GM to deliver a best-in-class, member-centric experience.
• Maintains a clean, friendly club environment.

Conoscenze

Positive leadership

Member-centric focus

Professional communication

Organizational skills

Formazione

High School Diploma or GED

Bachelor's Degree preferred

CPR and AED certification

Descrizione del lavoro

24 Hour Fitness seeks a Sales and Service Manager to deliver a best-in-class sales and service experience, driving member acquisition and retention while leading a team to meet revenue and fitness goals.

You will hire, coach, and develop staff, partner with the GM to optimize the member journey, and ensure a clean, engaging club environment while promoting fitness programs and retail offerings.