Assistant Club Manager - Gym Operations & Member Experience

HFP Pasadina; United States; Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

401(k) plan

Free PF Black Card membership

Growth opportunities

PTO 10 days

Descripción de la vacante

Houston Fitness Partners seeks an Assistant Club Manager to oversee daily operations at Planet Fitness locations in the Houston area. You will supervise staff, ensure an exceptional member experience, and assist with administrative duties.

The role requires a strong customer service mindset, leadership skills, and flexibility to cover shifts. Benefits include health coverage, a 401(k), and growth opportunities within the franchise.

Formación

• Superior customer service skills, preferably in a fitness environment.
• Experience at Planet Fitness is a plus.
• Strong leadership, diplomacy and listening abilities.
• Basic computer proficiency (MS Office).
• Solid problem resolution and energetic approach.

Responsabilidades

• Assist in recruiting, hiring, training, and developing staff.
• Lead and maintain a welcoming atmosphere for members and guests.
• Resolve member concerns in a fair and timely manner.
• Support Club Manager with reporting and inventory tasks.
• Enforce company policies with staff and members.
• Handle front desk duties including member check-ins and sign-ups.
• Ensure timely opening/closing and maintain facility cleanliness.

Conocimientos

Customer service

Planet Fitness experience

Leadership

Computer proficiency

Problem solving

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Houston Fitness Partners seeks an Assistant Club Manager to oversee daily operations at Planet Fitness locations in the Houston area. You will supervise staff, ensure an exceptional member experience, and assist with administrative duties.

The role requires a strong customer service mindset, leadership skills, and flexibility to cover shifts. Benefits include health coverage, a 401(k), and growth opportunities within the franchise.