Club Gym Manager: Lead Team & Member Experience

Planet Fitness - Baseline Fitness; Victorville (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

HSA

Pet Insurance

Free Gym Membership

Advancement Opportunities

Job summary

Paycom - ATS is seeking a Gym Club Manager to oversee daily gym operations, ensuring an exceptional member experience and financial success. You will recruit, hire, train, schedule and supervise staff, while maintaining a welcoming front desk presence, guiding tours, and resolving member service issues.

You will coach performance, ensure adherence to company policies, manage opening/closing, and support ongoing marketing promotions.

Qualifications

• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure a great customer experience at all times.
• Greet members, give gym tours and address service issues.
• Support team and club members; maintain positive club image.

Skills

Team leadership

Customer service

Communication

Scheduling

Coaching

Problem solving

Tools

Paycom

Job description

Paycom - ATS is seeking a Gym Club Manager to oversee daily gym operations, ensuring an exceptional member experience and financial success. You will recruit, hire, train, schedule and supervise staff, while maintaining a welcoming front desk presence, guiding tours, and resolving member service issues.

You will coach performance, ensure adherence to company policies, manage opening/closing, and support ongoing marketing promotions.