Club Operations Leader — Member Experience & Growth

Planet Fitness; Carol Stream (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Great growth opportunities

Training program

Set Schedule

Employee Referral Bonus program

Medical, Dental and Vision insurance

401(k) with a generous employer match

Profit sharing program

FREE Black Card Membership

Generous PTO from start date

Night shift premium 1/hour (10 PM-6 AM

Clean work environment

Help people be healthier

Dynamic team environment

Job summary

Planet Fitness in Carol Stream, IL is looking for an Assistant Manager to deliver a superior member experience and lead a team to ensure operational excellence. You will partner with the General Manager to drive the club's performance and maintain a welcoming, Judgement Free environment.

The role requires at least one year of management experience, plus a preference for fitness, retail, or hospitality backgrounds; you must stand/walk for long periods and be able to lift 45 pounds.

Qualifications

• At least one year of management experience required.
• Fitness, retail or hospitality experience strongly preferred.
• Must be 18 years of age or older.
• Continual standing and walking during your shift; able to lift 45 pounds.

Responsibilities

• In partnership with the General Manager, manage the Club's operation to ensure positive member experience, teamwork and operational excellence.
• Oversee all aspects of the Club’s operation in the absence of the General Manager and motivate the team to achieve productivity and customer service goals.
• Assist with recruitment, hiring and training to ensure the club is fully staffed.
• Ensure excellence in customer service by greeting, assisting members, and responding quickly to inquiries.

Skills

Management experience

Customer service

Leadership

Education

Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree

Job description

Planet Fitness in Carol Stream, IL is looking for an Assistant Manager to deliver a superior member experience and lead a team to ensure operational excellence. You will partner with the General Manager to drive the club's performance and maintain a welcoming, Judgement Free environment.

The role requires at least one year of management experience, plus a preference for fitness, retail, or hospitality backgrounds; you must stand/walk for long periods and be able to lift 45 pounds.