Club Operations Lead: Member Experience & Growth

Planet Fitness; Lincoln Park, Dearborn (MI, MI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Training program

Set Schedule

Employee Referral Bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Profit sharing

Free Black Card Membership

Generous PTO

Job summary

Planet Fitness in Lincoln Park, MI is seeking an Assistant Manager to lead club operations and deliver a superior member experience. You will manage daily activities, motivate staff, and ensure adherence to company standards to drive profitability.

The role emphasizes customer service, teamwork, and operational excellence, with a focus on staffing, training, and maintaining a clean, welcoming environment for members.

Qualifications

• At least one year of management experience required.
• Fitness, retail or hospitality experience strongly preferred.
• Must be 18 years or older.

Responsibilities

• Oversee entire club operation in partnership with the General Manager.
• Lead a team to achieve club productivity and customer service goals.
• Assist with recruitment, hiring and training to maintain full staffing.

Skills

Management experience

Education

Associate degree (Exercise Science, Business, Kinesiology)

Job description

Planet Fitness in Lincoln Park, MI is seeking an Assistant Manager to lead club operations and deliver a superior member experience. You will manage daily activities, motivate staff, and ensure adherence to company standards to drive profitability.

The role emphasizes customer service, teamwork, and operational excellence, with a focus on staffing, training, and maintaining a clean, welcoming environment for members.