Club Operations & Guest Experience Associate

Griffin Club LA, Inc.; Seattle (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Paid Time Off

Health Insurance

Employee Discounts

Career Growth Opportunities

Job summary

The Bay Club Company in Seattle, WA seeks an Operations Associate at Magnuson Athletic Club. This role supports hospitality, fitness, facility operations, and member services, delivering exceptional service and keeping spaces clean and organized.

Ideal candidates have 1+ years in hospitality or club operations, strong communication, and a proactive, team-oriented mindset. Flexible schedule and cross-department coverage are required.

Qualifications

• One or more years of experience in hospitality, health club operations, or related industries preferred.
• Professional, friendly demeanor with strong customer service skills.
• Strong verbal communication and conflict resolution skills.

Responsibilities

• Maintain cleanliness and appearance standards throughout assigned Club areas, including fitness spaces and common areas.
• Greet members and guests, check-in and provide information on amenities and services.
• Operate point-of-sale systems and process payments and member charges.
• Complete opening and closing duties for assigned operational areas and support events.

Skills

Customer Service

Hospitality

Communication

Teamwork

Tools

POS Systems

Club Software

MS Office

Job description

The Bay Club Company in Seattle, WA seeks an Operations Associate at Magnuson Athletic Club. This role supports hospitality, fitness, facility operations, and member services, delivering exceptional service and keeping spaces clean and organized.

Ideal candidates have 1+ years in hospitality or club operations, strong communication, and a proactive, team-oriented mindset. Flexible schedule and cross-department coverage are required.