Club Operations & Guest Experience Associate

The Bay Club Company; Seattle (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Paid Time Off

Health Insurance

Employee Discounts

Continuing Education

Career Growth Opportunities

Community Involvement

Job summary

The Bay Club Company is seeking an Operations Associate at Magnuson Athletic Club in Seattle. You will contribute across club operations, hospitality, fitness, facility care, and member services to deliver memorable experiences every day.

Join a dynamic team focused on safety, cleanliness, and exceptional service while exploring potential career paths within Bay Club. A fast-paced environment and team culture drive our daily operations.

Qualifications

• Minimum 1 year experience in hospitality, health club operations, fitness, housekeeping, recreation or customer service.
• Professional, friendly demeanor with strong customer service skills.
• Willingness to work flexible hours including mornings/evenings/weekends.

Responsibilities

• Maintain cleanliness and appearance standards across club areas including fitness spaces, locker rooms, lobby and pool areas.
• Greet and assist members; check in members and guests; book appointments and classes.
• Operate point-of-sale systems and process payments; manage member accounts as needed.
• Provide general supervision of fitness/recovery spaces; ensure safety and proper equipment use.
• Collaborate with departments to ensure smooth operations and guest experiences.

Skills

Hospitality experience

Customer service

Teamwork

Attention to detail

Communication skills

Education

No degree required

Tools

POS systems

Microsoft Office

Club software systems

Job description

The Bay Club Company is seeking an Operations Associate at Magnuson Athletic Club in Seattle. You will contribute across club operations, hospitality, fitness, facility care, and member services to deliver memorable experiences every day.

Join a dynamic team focused on safety, cleanliness, and exceptional service while exploring potential career paths within Bay Club. A fast-paced environment and team culture drive our daily operations.