CLUB Membership & Customer Service Specialist

Bass Pro Shops; South Carolina; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class guest service while presenting CLUB membership benefits. The Outfitter will be the CLUB product expert, handling applications, payments, and member inquiries, and coaching peers on CLUB processes.

This part-time role emphasizes delivering a full CLUB Member experience, including service activities and store-wide CLUB operations. A high school diploma and 0–2 years in customer service are typical for success.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of customer service experience.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Greet customers and promote CLUB membership opportunities.
• Explain CLUB benefits and products to customers.
• Process CLUB applications, payments, and account queries.
• Maintain CLUB inventory accuracy and keep the booth organized.
• Provide daily feedback and reports related to CLUB activities.
• Support all CLUB operations and compliance programs.

Skills

Customer service

Communication skills

Attention to detail

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class guest service while presenting CLUB membership benefits. The Outfitter will be the CLUB product expert, handling applications, payments, and member inquiries, and coaching peers on CLUB processes.

This part-time role emphasizes delivering a full CLUB Member experience, including service activities and store-wide CLUB operations. A high school diploma and 0–2 years in customer service are typical for success.