CLUB Membership & Service Specialist

Bass Pro Shops; Avon, Northern (OH, KY); Hybrid; USD 21,000 - 23,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental and Vision insurance

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class service and promote CLUB memberships. The role involves account servicing, processing applications, and coaching peers while ensuring compliance with CLUB programs.

The position requires a high school diploma (or equivalent) and 0–2 years of experience in customer service, with strong communication and organizational skills. Part-time benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Experience: 0 to 2 years in a similar role.
• Experience in a customer service environment preferred.

Responsibilities

• Greet customers and promote CLUB membership.
• Explain CLUB benefits and assist with applications.
• Demonstrate products and stay informed on promotions.
• Maintain CLUB booth and inventory accuracy.
• Provide accurate daily feedback and reports.
• Assist across store as needed.

Skills

Customer service

Communication

Organization

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class service and promote CLUB memberships. The role involves account servicing, processing applications, and coaching peers while ensuring compliance with CLUB programs.

The position requires a high school diploma (or equivalent) and 0–2 years of experience in customer service, with strong communication and organizational skills. Part-time benefits are offered.