Club Member Services Specialist

Excel Fitness; Duncanville (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Excel Fitness in Duncanville, TX is seeking a team member to maintain a clean, safe club and deliver high-quality member service. You will use tablets and POS to manage member data, enforce policies, and assist with promotions while working with a supportive team.

The role requires standing for long periods, CPR/AED certification, and strong communication. Familiarity with Excel and Planet Fitness brand standards is beneficial, with opportunities to develop within a gym environment.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent.
• CPR and AED certifications required before working alone; training provided if not certified.
• Comfortable standing for long periods.
• Strong communication skills with customers.
• Team-oriented, motivated, and organized.
• Proficient with Microsoft Office and computer use.
• Familiar with Excel’s mission, values, vision, and culture, and Planet Fitness brand and operational requirements.

Responsibilities

• Maintain club cleanliness and atmosphere during shift.
• Input and update member information into tablets and POS.
• Monitor and enforce policies and guidelines with members.
• Audit cash drawers and inventory; coordinate with GM/AM/Shift Lead.
• Assist with member promotions and outreach events.
• Operate equipment and assist members with amenities.
• Participate in team meetings.

Skills

Customer service

Communication

Team oriented

Microsoft Office

Excel

CPR/AED certification

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

Excel Fitness in Duncanville, TX is seeking a team member to maintain a clean, safe club and deliver high-quality member service. You will use tablets and POS to manage member data, enforce policies, and assist with promotions while working with a supportive team.

The role requires standing for long periods, CPR/AED certification, and strong communication. Familiarity with Excel and Planet Fitness brand standards is beneficial, with opportunities to develop within a gym environment.