CLUB Member Experience Specialist

Bass Pro, LLC; Tallahassee (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Tallahassee seeks a CLUB Customer Service Outfitter to deliver world-class service to guests while promoting CLUB membership. You will become the product expert and support account servicing, CLUB sales, and member activations, ensuring a smooth customer experience.

In this part-time role, you will process payments, answer CLUB questions, and provide the full Member experience. You’ll also help maintain the CLUB booth, train/coach peers, and ensure compliance with CLUB

Qualifications

• High school diploma or equivalent experience.
• Experience: 0 to 2 years.

Responsibilities

• Provide world-class customer service and ensure a pleasant shopping experience.
• Greet customers and present CLUB membership opportunities or exclusive experiences to current members.
• Execute CLUB operational and compliance programs.
• Demonstrate products to customers.
• Remain knowledgeable of advertised sales.
• Maintain CLUB inventory and keep the booth clean and organized.
• Process payments, answer CLUB account questions, and process applications.
• Provide daily feedback and reports in a timely and accurate manner.
• Provide peer coaching, recognition, and support as a CLUB advocate and representative.
• Support service to all areas of the store as needed.

Skills

Customer service

Communication

Organization

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops in Tallahassee seeks a CLUB Customer Service Outfitter to deliver world-class service to guests while promoting CLUB membership. You will become the product expert and support account servicing, CLUB sales, and member activations, ensuring a smooth customer experience.

In this part-time role, you will process payments, answer CLUB questions, and provide the full Member experience. You’ll also help maintain the CLUB booth, train/coach peers, and ensure compliance with CLUB