CLUB Member Experience Specialist

Bass Pro Shops; Springfield (OR); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Merchandise discounts

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to engage guests, promote CLUB membership, and deliver a premier member experience on the sales floor. You will be the CLUB product expert, handling account questions, processing applications, and contributing to store metrics while maintaining booth presentation and inventory accuracy.

This role emphasizes strong customer service, clear communication, and adaptability to new CLUB processes, with minimal supervision and a focus on a

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in a customer service role.

Responsibilities

• Greet customers and promote Bass Pro Shops CLUB membership.
• Demonstrate CLUB products and services to guests.
• Process payments and CLUB member applications accurately.
• Provide the full CLUB Member experience and answer account questions.
• Maintain CLUB inventory accuracy and booth organization.
• Collaborate with store teams to support CLUB programs and goals.

Skills

Customer service

Communication

Organization

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to engage guests, promote CLUB membership, and deliver a premier member experience on the sales floor. You will be the CLUB product expert, handling account questions, processing applications, and contributing to store metrics while maintaining booth presentation and inventory accuracy.

This role emphasizes strong customer service, clear communication, and adaptability to new CLUB processes, with minimal supervision and a focus on a