CLUB Member Experience Specialist

Bass Pro Shops; Owatonna (MN); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Minnesota to deliver world-class service, promote CLUB membership, and manage the CLUB Booth. You will process memberships, handle payments, and answer account questions while maintaining accurate inventory and a high standard of customer experience.

The role requires a high school diploma or equivalent and 0–2 years in customer service. The position offers benefits, casual retail environment, and part-time hours.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer service environment preferred.
• Strong verbal and written communication skills essential.
• Able to adapt to new processes and procedures.
• Self-motivated and able to work unsupervised.

Responsibilities

• Provide world-class customer service and promote CLUB membership benefits.
• Greet customers and present CLUB enrollment or exclusive experiences.
• Execute all CLUB operations and compliance programs.
• Demonstrate products and keep CLUB Booth organized.

Skills

Excellent organization skills

Customer service experience

Verbal and written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Minnesota to deliver world-class service, promote CLUB membership, and manage the CLUB Booth. You will process memberships, handle payments, and answer account questions while maintaining accurate inventory and a high standard of customer experience.

The role requires a high school diploma or equivalent and 0–2 years in customer service. The position offers benefits, casual retail environment, and part-time hours.