Member Experience Specialist

Excel Fitness; Manor (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Manor, TX is hiring a Team Player to uphold cleanliness, assist members, and promote memberships. You will handle transactions, maintain data accuracy, and ensure a safe, welcoming environment during shifts.

The role requires excellent communication, reliability, and the ability to work varied hours in a fitness-club setting. CPR/AED training is expected within 30 days; the company supports growth and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Excellent communication and teamwork skills essential.
• Ability to maintain a clean and safe fitness club environment.
• Comfort with standing for long periods and physical activity.

Responsibilities

• Maintain club cleanliness and atmosphere during shift.
• Assist members, promote memberships, and address infractions.
• Operate cash drawers and input member data into tablets/POS.
• Conduct safety trainings and ensure compliance with policies.
• Balance cash, inventory, and report to GM/AM.
• Assist with community outreach and member promotions.

Skills

Great communication

Team oriented

Motivated

Organized

Critical thinking

Endurance

Confidential handling

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Excel Fitness in Manor, TX is hiring a Team Player to uphold cleanliness, assist members, and promote memberships. You will handle transactions, maintain data accuracy, and ensure a safe, welcoming environment during shifts.

The role requires excellent communication, reliability, and the ability to work varied hours in a fitness-club setting. CPR/AED training is expected within 30 days; the company supports growth and teamwork.