CLUB Member Experience Advocate

Bass Pro Shops; Dundee (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class service while promoting CLUB benefits. The role focuses on becoming a CLUB product expert, handling account servicing, sales, and active member engagement on the shop floor.

The Outfitter will execute CLUB processes, assist guests, and maintain accurate CLUB inventory. Strong communication and organizational skills are essential for success in this part-time position at Bass Pro Shops.

Qualifications

• Strong organizational skills and attention to detail.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Self-motivated and able to work unsupervised.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Execute CLUB operational and compliance programs.
• Demonstrate products and keep CLUB inventory accurate.
• Provide full CLUB Member experience including payments and account questions.
• Process applications and deliver timely feedback and reports.
• Support store colleagues and act as a CLUB advocate.

Skills

Organization

Customer service

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High School Diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class service while promoting CLUB benefits. The role focuses on becoming a CLUB product expert, handling account servicing, sales, and active member engagement on the shop floor.

The Outfitter will execute CLUB processes, assist guests, and maintain accurate CLUB inventory. Strong communication and organizational skills are essential for success in this part-time position at Bass Pro Shops.