Club Manager: Lead Operations & Team Growth

bjswholesaleclub; Falls Church (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Weekly Pay

Free Memberships

Generous Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Falls Church, VA is seeking an experienced Club Manager to lead store operations, drive profitability, and deliver exceptional member value. You will oversee a large team, manage performance, and coordinate with Home Office to meet targets.

Onboarding runs 8–12 weeks, pairing new managers with senior leaders to accelerate learning. The role emphasizes leadership, financial acumen, and strong customer service, with competitive benefits and weekly pay.

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• Excellent communication skills required. Must be able to lead and motivate a large team.
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution required.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.

Responsibilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
• Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
• Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the 'why's', and keeping messaging simple.
• Exhibits strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives.

Skills

Leadership

Communication

Team management

P&L knowledge

Customer service

Open shifts

Education

High school diploma

College degree preferred

Job description

BJ’s Wholesale Club in Falls Church, VA is seeking an experienced Club Manager to lead store operations, drive profitability, and deliver exceptional member value. You will oversee a large team, manage performance, and coordinate with Home Office to meet targets.

Onboarding runs 8–12 weeks, pairing new managers with senior leaders to accelerate learning. The role emphasizes leadership, financial acumen, and strong customer service, with competitive benefits and weekly pay.