Club Manager

Planet Fitness - Baseline Fitness; Lafayette (LA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Gym Membership

Team Member Support

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - Baseline Fitness in Lafayette, LA is seeking a Gym Manager to oversee daily operations and ensure a positive member experience while maintaining financial performance. You will recruit, hire, train, and schedule staff, monitor front desk activities, and uphold company standards and policies.

You will open/close the club, manage inventory, support promotions, and coach team performance to deliver exceptional service.

Qualifications

• High School Diploma or equivalent.
• Prior supervisory experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service and ensure a great customer experience.
• Provide support for club and team members.
• Create and maintain a positive club image.
• Coach and counsel performance to meet standards.
• Ensure opening/closing of the gym.
• Ensure staff are trained on marketing promotions.
• Complete onboarding in Paycom for new hires.
• Open and staff the club during all hours.

Skills

Supervisory experience

Customer service

Communication

Leadership

Basic computer proficiency

Education

High School Diploma

Job description

Job SummaryResponsible for oversight of gym operations to ensure positive member experience and a financially successful club.Essential Duties and ResponsibilitiesRecruit, hire, train, schedule and supervise team members.Member service oversight making sure all team members are providing a great customer service experience at all times.High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.Provide support for team members and club members.Create and maintain a positive image for the club.Coaching and counseling performance to help achieve company standards.Ensure prompt opening/closing of gym.Ensure staff are aware and trained on all current marketing promotions.Finish manager portion of onboarding, in Paycom, for all new hires.Ensure the club is open and staffed during all hours of business.Ensuring self and team members are implementing and adhering to all company policies and procedures.Responsible for ordering supplies and tracking inventory.BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friendTeam Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet InsuranceHSAAdvancement OpportunitiesMinimum QualificationsHigh school diplomaPrior supervisory experienceStrong customer service skillsStrong communication, organizational and leadership skillsBasic computer proficiencyPhysical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift up to 50 lbs less than 30% of the time