Club Manager

Planet Fitness - Baseline Fitness; Denham Springs (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Free gym membership

Advancement opportunities

Health Savings Account

Job summary

Paycom - ATS in Denham Springs, LA is seeking an onsite Gym Operations Supervisor to oversee daily club operations, greet members, and ensure a welcoming environment. You will recruit, hire, train, schedule and supervise staff; manage front desk duties, inventory, and adherence to company policies, while coaching performance and upholding service standards.

This full-time role requires strong leadership, excellent communication, and the ability to lift up to 50 lbs; benefits include health,

Qualifications

• High school diploma required.
• Prior supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Oversee gym operations to ensure a positive member experience.
• Recruit, hire, train, schedule and supervise staff.
• Manage front desk duties: greeting members, tours, and service issues.
• Support team members and members; maintain a positive club image.
• Open/close the gym and ensure hours are covered.
• Order supplies and track inventory.
• Coach and counsel performance to meet standards.
• Ensure policy and procedure adherence.

Skills

Customer service

Leadership

Communication

Team supervision

Organizational skills

Education

High school diploma

Tools

Basic computer proficiency

Job description

Job SummaryResponsible for oversight of gym operations to ensure positive member experience and a financially successful club.Essential Duties and ResponsibilitiesRecruit, hire, train, schedule and supervise team members.Member service oversight making sure all team members are providing a great customer service experience at all times.High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.Provide support for team members and club members.Create and maintain a positive image for the club.Coaching and counseling performance to help achieve company standards.Ensure prompt opening/closing of gym.Ensure staff are aware and trained on all current marketing promotions.Finish manager portion of onboarding, in Paycom, for all new hires.Ensure the club is open and staffed during all hours of business.Ensuring self and team members are implementing and adhering to all company policies and procedures.Responsible for ordering supplies and tracking inventory.BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friendTeam Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet InsuranceHSAAdvancement OpportunitiesMinimum QualificationsHigh school diplomaPrior supervisory experienceStrong customer service skillsStrong communication, organizational and leadership skillsBasic computer proficiencyPhysical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift up to 50 lbs less than 30% of the time