Club General Manager: Growth, Service & Ops Leader

24 Hour Fitness; Carlsbad (CA); On-site; USD 69,000 - 81,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Discounts on products and personal培训

Employee Resource Groups

Job summary

24 Hour Fitness in Carlsbad, CA seeks a General Manager to lead the club, drive membership sales, revenue, and operational excellence while delivering an outstanding member experience. You'll coach a high-performing team to achieve ambitious sales goals and foster accountability.

You will manage budgets, safety, and community outreach, building a welcoming environment that supports member goals and club performance. This role demands a strong service culture and results-driven leadership.

Qualifications

• 3-5+ years of management experience in retail/hospitality/fitness industry.
• 2-4 years supervising 3-10+ employees in a team environment.
• Inspires and leads teams with a strong service culture.
• CPR/AED certified within 30 days; Personal Training cert within 90 days.
• Degree in related field may satisfy certification requirement.

Responsibilities

• Drive membership sales, fitness, retail, and other revenue streams.
• Recruit, train, and develop a high-performing team.
• Provide coaching, set objectives, and foster accountability.
• Create a welcoming, community-focused member experience.
• Oversee club operations, maintenance, and cleanliness.
• Manage budgets, control expenses, maximize profitability.
• Implement safety protocols in line with regulations.
• Build local community relationships and outreach.
• Develop member retention programs and events.
• Ensure policy compliance and standards.

Skills

Leadership & team building

Sales strategy

Customer service

Operations management

Communication

CPR/AED

Personal Training cert

Education

Bachelor's degree in Business Administration, Sports Management, Exercise Science, Kinesiology or related field

Job description

24 Hour Fitness in Carlsbad, CA seeks a General Manager to lead the club, drive membership sales, revenue, and operational excellence while delivering an outstanding member experience. You'll coach a high-performing team to achieve ambitious sales goals and foster accountability.

You will manage budgets, safety, and community outreach, building a welcoming environment that supports member goals and club performance. This role demands a strong service culture and results-driven leadership.