Club General Manager - Growth, Service & Operations Leader

24 Hour Fitness; Long Beach (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

paid time off

medical and dental coverage

401k with match

a free gym membership

discounts on products and personal培训

Job summary

24 Hour Fitness is seeking a General Manager in Long Beach to drive membership sales, fitness revenue, and overall club performance. You will lead a high-performing team, coach staff, and ensure a welcoming environment while meeting ambitious sales goals.

Responsibilities include budgeting, safety, community outreach, and ensuring peak club operations. The role emphasizes accountability, member engagement, and a strong service culture to exceed targets.

Qualifications

• 3-5+ years of management experience in the broader retail/hospitality/fitness industry.
• 2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes.
• Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a robust service culture.
• Ability to create an outstanding member and team member experience with a high-performance culture through people development, innovation, and collaboration within your team.
• Excellent communication, interpersonal, and customer service skills.
• CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost to support this requirement. Certification must be maintained throughout employment.
• Personal Training certification from a nationally recognized organization within 90 days of hire. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of a certification.

Responsibilities

• Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets.
• Recruit, train, and develop a high-performing team with shared goals and a one-team mindset.
• Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability.
• Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals.
• Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards.
• Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures.
• Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations.
• Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members.
• Develop and execute member retention strategies, such as engagement programs, events, and incentives.
• Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations.
• Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs.

Skills

Sales leadership

Team leadership

Coaching

Communication

CPR/AED certification

Education

Bachelor's degree in Business Administration or related field

Job description

24 Hour Fitness is seeking a General Manager in Long Beach to drive membership sales, fitness revenue, and overall club performance. You will lead a high-performing team, coach staff, and ensure a welcoming environment while meeting ambitious sales goals.

Responsibilities include budgeting, safety, community outreach, and ensuring peak club operations. The role emphasizes accountability, member engagement, and a strong service culture to exceed targets.