Dynamic Club Operations Associate

PRO Club; Redondo Beach (CA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Paid Time Off

Health Insurance

Employee Discounts

Continuing Education

Career Growth Opportunities

Community Involvement

Job summary

The Bay Club Company is seeking an Operations Associate to support hospitality, fitness, facility operations, and member services across multiple club areas. You will help deliver exceptional service, maintain safety and cleanliness, and contribute to a fast-paced team environment.

Ideal candidates have at least one year in hospitality or related fields, strong communication skills, and the ability to work flexible hours.

Qualifications

• One or more years of experience in hospitality, health club operations, or related industries preferred.
• Strong customer service and hospitality orientation.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Maintain cleanliness and appearance standards throughout assigned club areas.
• Greet members and guests and assist with check-in and information provision.
• Operate POS systems and process payments; assist with member accounts.
• Provide general supervision of fitness and recovery spaces and ensure safety.
• Support club events, programs, and departmental initiatives.

Skills

Customer service

Hospitality orientation

Verbal communication

Teamwork

Problem-solving

Education

CPR/AED certification

Tools

POS systems

Microsoft Office

Club software

Job description

The Bay Club Company is seeking an Operations Associate to support hospitality, fitness, facility operations, and member services across multiple club areas. You will help deliver exceptional service, maintain safety and cleanliness, and contribute to a fast-paced team environment.

Ideal candidates have at least one year in hospitality or related fields, strong communication skills, and the ability to work flexible hours.