Club Enablement & Onboarding Lead

Walmart; Auburn (AL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Job summary

Walmart in Auburn, AL is hiring to lead onboarding, training, and the rollout of new tools and processes. You will guide associates through initial onboarding, ensure I-9 compliance, and reinforce ongoing learning to support club efficiency and member experience.

This role emphasizes coaching, mentorship, and cross-functional collaboration to strengthen team culture and reduce turnover, while upholding safety and integrity across operations.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) and 6 months customer service.
• Must be 18 years of age or older.

Responsibilities

• Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.
• Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols.
• Reinforces training through daily routines and promotes continuous learning and operational consistency.
• Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards.
• Provides guidance and support to associates on systems, safety practices, and operational procedures.
• Fosters a collaborative, people-first environment that drives associate engagement and retention.
• Champions change initiatives and collaborates across departments to drive adoption and engagement.
• Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.

Skills

Customer service

Retail experience

Front-end equipment

Tools

Cash register

Job description

Walmart in Auburn, AL is hiring to lead onboarding, training, and the rollout of new tools and processes. You will guide associates through initial onboarding, ensure I-9 compliance, and reinforce ongoing learning to support club efficiency and member experience.

This role emphasizes coaching, mentorship, and cross-functional collaboration to strengthen team culture and reduce turnover, while upholding safety and integrity across operations.