Club Enablement Lead: People & Training Champion

Walmart; Springfield (IL); Presencial; USD 29.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) and stock purchase

Paid time off

Descripción de la vacante

Walmart in Springfield, IL is seeking a Front-End Operations Lead to drive onboarding, training, and adherence to Sam’s Club values. You will coordinate new associate integration across 30, 60, 90, and 180 days, while ensuring safe, efficient club operations and a positive member experience.

You will promote a learning culture, guide associates on systems and safety practices, and collaborate across teams to strengthen store performance and retention.

Formación

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsabilidades

• Leads the rollout of tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days.
• Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols.
• Reinforces training through daily routines and promotes continuous learning and operational consistency.
• Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards.
• Fosters a collaborative, people-first environment that drives associate engagement and retention.
• Champions change initiatives and collaborates across departments to drive adoption and engagement.
• Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship.

Conocimientos

Retail experience

Customer service

Cash register operation

Descripción del empleo

Walmart in Springfield, IL is seeking a Front-End Operations Lead to drive onboarding, training, and adherence to Sam’s Club values. You will coordinate new associate integration across 30, 60, 90, and 180 days, while ensuring safe, efficient club operations and a positive member experience.

You will promote a learning culture, guide associates on systems and safety practices, and collaborate across teams to strengthen store performance and retention.