Club Enablement Lead: Onboarding, Change & Coaching

Walmart; Castle Rock (CO); Sur place; USD 34 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) plan

Paid time off

Résumé du poste

Walmart Sam's Club in Castle Rock, CO is seeking a dedicated onboarding and operations lead to drive the rollout of new tools and processes that boost club efficiency and member experience. You will coordinate onboarding for new associates through 180 days, conduct orientation aligned with Sam’s Club values, and ensure I-9 compliance within onboarding protocols.

You will maintain deep knowledge of club roles, safety standards, and compliance, offering guidance on systems and safety practices.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsabilités

• Leads rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.
• Oversees completion of I-9 documentation and ensures compliance with onboarding protocols.
• Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards.
• Provides guidance and support to associates on systems, safety practices, and operational procedures.
• Fosters a collaborative, people-first environment that drives associate engagement and retention.

Connaissances

Customer service

Retail experience

Team leadership

Outils

Cash register

Description du poste

Walmart Sam's Club in Castle Rock, CO is seeking a dedicated onboarding and operations lead to drive the rollout of new tools and processes that boost club efficiency and member experience. You will coordinate onboarding for new associates through 180 days, conduct orientation aligned with Sam’s Club values, and ensure I-9 compliance within onboarding protocols.

You will maintain deep knowledge of club roles, safety standards, and compliance, offering guidance on systems and safety practices.