Cloud Systems Administrator (Hybrid WFH / MSP)

Bowman Williams; Aldine (TX); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Job summary

Bowman Williams in Aldine, TX is seeking a Cloud Systems Administrator to support a 500+ user client environment in Northeast Houston. This onsite role focuses on Microsoft cloud, including Azure, Intune, Microsoft 365, and Entra ID, balancing support, documentation, client communication, and project delivery.

You will troubleshoot Level 2/3, mentor Level 1 on site, lead small projects on security, cloud optimization, and cost efficiency, and partner with MSP team.

Qualifications

• 5+ years in IT support, systems administration, escalation support, or project-based IT experience.
• Recent MSP experience supporting multiple client environments is required.
• Strong Microsoft cloud experience across Microsoft 365, Azure, Entra ID, and Intune.
• Experience supporting hybrid environments with servers, endpoints, networking, cloud services, and security tools.
• Ability to troubleshoot Level 2 and some Level 3 technical issues independently.
• Experience managing endpoints through Intune, including deployments, patching, policies, or device security.
• Strong client communication skills with the ability to serve as a trusted technical contact.
• Experience leading small or mid-sized technical projects with limited supervision.
• Ability to work onsite in Northeast Houston Monday through Friday.

Responsibilities

• Own day-to-day technical support for a 500+ user dedicated client environment.
• Support Microsoft 365, Azure, Entra ID, Intune, endpoint management, cloud services, and user administration.
• Manage Intune deployments, patching, device policies, endpoint security, and device management.
• Monitor and improve Azure environments around security, compliance, performance, and cost efficiency.
• Troubleshoot desktops, servers, phones, networks, applications, cloud services, hardware, software, and security tools.
• Handle Level 2 escalations and some Level 3 support across Microsoft, cloud, endpoint, server, and network environments.
• Lead small and mid sized projects focused on security, collaboration, endpoint standards, cloud optimization, and client environment improvements.
• Partner with and mentor an onsite Level 1 Engineer to improve support quality and technical execution.
• Document issues, changes, configurations, project work, and client environment details clearly.

Skills

MSP experience

Azure

Intune

Microsoft 365

Entra ID

Endpoint management

Job description

Location: Aldine, TX

Work Model: Onsite at a dedicated client location

Salary: $100,000 to $110,000 plus bonus opportunities

MSP Experience: Required

Cloud Ownership at a Dedicated Client

We are a growing Microsoft and Google Cloud partner hiring a Cloud Systems Administrator to support a dedicated 500+ user client environment in Northeast Houston.

This role is built for an MSP professional who wants deeper ownership across Azure, Intune, Microsoft 365, Entra ID, endpoints, servers, security compliance, and project work.

You will serve as a key technical contact for a larger construction industry client while partnering closely with an onsite Level 1 Engineer and an experienced MSP team.

Role Snapshot

This is not a traditional ticket queue role. You will focus on one larger client environment where you can build stronger relationships, understand the environment end to end, and make meaningful improvements over time.

The right person has strong Microsoft cloud experience, understands Azure and Intune administration, can troubleshoot Level 2 and some Level 3 issues independently, and enjoys balancing support, documentation, client communication, and project delivery.

Technical Work

• Own day to day technical support for a 500+ user dedicated client environment
• Support Microsoft 365, Azure, Entra ID, Intune, endpoint management, cloud services, and user administration
• Manage Intune deployments, patching, device policies, endpoint security, and device management
• Monitor and improve Azure environments around security, compliance, performance, and cost efficiency
• Troubleshoot desktops, servers, phones, networks, applications, cloud services, hardware, software, and security tools
• Handle Level 2 escalations and some Level 3 support across Microsoft, cloud, endpoint, server, and network environments
• Lead small and mid sized projects focused on security, collaboration, endpoint standards, cloud optimization, and client environment improvements
• Partner with and mentor an onsite Level 1 Engineer to improve support quality and technical execution
• Document issues, changes, configurations, project work, and client environment details clearly

Required Background

• 5+ years of IT support, systems administration, escalation support, or project based IT experience
• Recent MSP experience supporting multiple client environments is required
• Strong Microsoft cloud experience across Microsoft 365, Azure, Entra ID, and Intune
• Experience supporting hybrid environments with servers, endpoints, networking, cloud services, and security tools
• Ability to troubleshoot Level 2 and some Level 3 technical issues independently
• Experience managing endpoints through Intune, including deployments, patching, policies, or device security
• Strong client communication skills with the ability to serve as a trusted technical contact
• Experience leading small or mid sized technical projects with limited supervision
• Ability to work onsite in Northeast Houston Monday through Friday

Additional Strengths

• Experience supporting larger end user environments with 500+ users
• Google Cloud or Google Workspace exposure
• Experience mentoring Level 1 technicians
• Background supporting construction, field services, manufacturing, or other operationally complex clients
• Microsoft 365, Azure, Intune, Network+, Security+, or Google Cloud certifications

Pay and Benefits

• $100,000 to $110,000 salary
• Bonus opportunities
• 401(k) with company match
• Dedicated client ownership with exposure to Azure, Intune, Microsoft 365, security compliance, cloud services, endpoint management, and project work