Cloud SMB Account Manager: Grow & Delight Clients

Google; Atlanta (GA); On-site; USD 81,000 - 116,000; Full time

Job summary

Google Cloud SMB is seeking an Account Manager to develop and grow relationships with small and medium-sized businesses. You will manage a portfolio of Google Cloud customers, drive opportunities within their base, and advocate for other Google products and services to meet customer needs.

The role focuses on transforming customer relationships, identifying cross-sell opportunities, and collaborating with Product and Marketing to enhance the customer experience across industries and regions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in sales, client relationships, or account management.
• Experience in technology sales, developing relationships with business customers, and growing business.

Responsibilities

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Skills

Sales experience

Client relationships

Account management

Cloud computing

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud SMB is seeking an Account Manager to develop and grow relationships with small and medium-sized businesses. You will manage a portfolio of Google Cloud customers, drive opportunities within their base, and advocate for other Google products and services to meet customer needs.

The role focuses on transforming customer relationships, identifying cross-sell opportunities, and collaborating with Product and Marketing to enhance the customer experience across industries and regions.