Cloud Reliability & Automation Engineer (AWS)

WEB-TPA, Inc.; United States; Hybrid; USD 109,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer match

Paid time off

Holidays

Wellness program

Job summary

GuideWell seeks a Cloud Operations Engineer to own ongoing AWS-based workloads, build automation, and establish runbooks for reliable cloud operations. You will work in a standard business-hours EST role with a shared on-call rotation, focusing on automation and operational standards rather than dashboards.

Responsibilities include monitoring setup, patch automation, DR runbooks, incident response, and ensuring workloads meet readiness criteria before going live.

Qualifications

• 6+ years related work experience in infrastructure operations or systems engineering with 4+ years experience operating cloud workloads.
• 1+ years direct supervisory/management experience.
• Bachelor's degree required.
• Strong hands-on AWS experience running production workloads.
• Proficiency in a programming or scripting language such as Python or Go.
• Hands-on Terraform and CI/CD pipeline experience.
• Experience defining and operating against SLOs and error budgets.
• Observability tooling experience with CloudWatch, Prometheus, Grafana, Datadog, or equivalent.
• Incident management and on-call experience in a production environment.
• Kubernetes or EKS in production.

Responsibilities

• Build and maintain monitoring and alerting for migrated workloads. Alert on conditions that require action.
• Automate patching, backup validation, certificate renewal, and other recurring operational tasks.
• Define and enforce operational readiness criteria a workload must meet before it goes live in cloud.
• Build and test disaster recovery runbooks. Validate recovery time and recovery point targets through failover exercises.
• Respond to incidents, participate in the on-call rotation, and drive root cause to closure.
• Convert manual procedures into executable automation and self-healing where the task is repeatable.
• Track availability and operational health against defined targets. Report on recurring issues.
• Manage backup, retention, and restore testing for cloud workloads.
• Troubleshoot and maintain AWS compute, including Windows Server and Linux instances.
• Partner with infrastructure operations to transition migrated workloads into steady-state support.
• Maintain runbooks and operational documentation a new on-call engineer can use unaided.

Skills

AWS

Python

Go

Terraform

CI/CD

SLOs

CloudWatch

Prometheus

Grafana

Datadog

Kubernetes

Incident management

On-call

Automation

Education

Bachelor's degree

Tools

Terraform

Job description

GuideWell seeks a Cloud Operations Engineer to own ongoing AWS-based workloads, build automation, and establish runbooks for reliable cloud operations. You will work in a standard business-hours EST role with a shared on-call rotation, focusing on automation and operational standards rather than dashboards.

Responsibilities include monitoring setup, patch automation, DR runbooks, incident response, and ensuring workloads meet readiness criteria before going live.