AWS Cloud Operations Engineer — Automation & Resilience

Florida-Blue-; United States; Hybrid; USD 109,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Florida Blue is seeking a Cloud Operations Engineer to own ongoing operational work for migrated workloads in AWS. You will build automation to keep headcount flat as the estate grows, and participate in an on-call rotation. You’ll define readiness criteria, test DR runbooks, and drive incident resolution to closure.

The role focuses on automation and operational standards, not dashboards, with a hybrid in-office schedule and business-hours EST alignment.

Qualifications

• 6+ years related work experience in infrastructure operations or systems engineering with 4+ years operating cloud workloads.
• 1+ years direct supervisory/management experience.
• Strong hands-on AWS experience running production workloads.
• Proficiency in Python or Go.
• Hands-on Terraform and CI/CD pipeline experience.
• Experience defining and operating against SLOs and error budgets.
• Observability tooling experience with CloudWatch, Prometheus, Grafana, Datadog, or equivalent.
• Incident management and on-call experience in a production environment.
• Kubernetes or EKS in production.

Responsibilities

• Build and maintain monitoring and alerting for migrated workloads. Alert on conditions that require action.
• Automate patching, backup validation, certificate renewal, and other recurring operational tasks.
• Define and enforce operational readiness criteria a workload must meet before it goes live in cloud.
• Build and test disaster recovery runbooks. Validate recovery time and recovery point targets through failover exercises.
• Respond to incidents, participate in the on-call rotation, and drive root cause to closure.
• Convert manual procedures into executable automation and self-healing where the task is repeatable.
• Track availability and operational health against defined targets. Report on recurring issues.
• Manage backup, retention, and restore testing for cloud workloads.
• Troubleshoot and maintain AWS compute, including Windows Server and Linux instances.
• Partner with infrastructure operations to transition migrated workloads into steady-state support.
• Maintain runbooks and operational documentation a new on-call engineer can use unaided.

Skills

Python

Go

AWS

Kubernetes

Terraform

CI/CD

SLOs

Error budgets

On-call

Incident management

Linux

Windows Server

Education

Bachelor's degree

Tools

AWS

Terraform

CI/CD pipelines

CloudWatch

Prometheus

Grafana

Datadog

Job description

Florida Blue is seeking a Cloud Operations Engineer to own ongoing operational work for migrated workloads in AWS. You will build automation to keep headcount flat as the estate grows, and participate in an on-call rotation. You’ll define readiness criteria, test DR runbooks, and drive incident resolution to closure.

The role focuses on automation and operational standards, not dashboards, with a hybrid in-office schedule and business-hours EST alignment.