AWS Cloud Ops Engineer: Automation & Reliability Lead

GuideWell; Northern (KY); Hybrid; USD 109,000 - 178,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan with employer match

Paid time off and holidays

Hybrid work arrangement

Short/long-term disability coverage

Wellness program

Job summary

GuideWell is seeking a Cloud Operations Engineer to keep AWS workloads patched, backed up, monitored, and recoverable. The role focuses on building automation and operation standards to scale without headcount growth.

This is a standard business-hours role in the Eastern Time zone with a shared on-call rotation, not a NOC or shift job. You will automate recurring tasks, define runbooks, and drive reliability through tooling and incident response.

Qualifications

• 6+ years related work experience in infrastructure operations or systems engineering with 4+ years experience operating cloud workloads.
• 1+ years direct supervisory/management experience.
• Related Bachelor's degree required.
• Strong hands-on AWS experience running production workloads.
• Proficiency in a programming or scripting language such as Python or Go.
• Hands-on Terraform and CI/CD pipeline experience.
• Experience defining and operating against SLOs and error budgets.
• Observability tooling experience with CloudWatch, Prometheus, Grafana, Datadog, or equivalent.
• Incident management and on-call experience in a production environment.
• Kubernetes or EKS in production.

Responsibilities

• Build and maintain monitoring and alerting for migrated workloads. Alert on conditions that require action.
• Automate patching, backup validation, certificate renewal, and other recurring operational tasks.
• Define and enforce operational readiness criteria a workload must meet before it goes live in cloud.
• Build and test disaster recovery runbooks. Validate recovery time and recovery point targets through failover exercises.
• Respond to incidents, participate in the on-call rotation, and drive root cause to closure.
• Convert manual procedures into executable automation and self-healing where the task is repeatable.
• Track availability and operational health against defined targets. Report on recurring issues.
• Manage backup, retention, and restore testing for cloud workloads.
• Troubleshoot and maintain AWS compute, including Windows Server and Linux instances.
• Partner with infrastructure operations to transition migrated workloads into steady-state support.
• Maintain runbooks and operational documentation a new on-call engineer can use unaided.

Skills

Python/Go

AWS

On-call/Incident management

Supervisory experience

SLOs & error budgets

Observability tools

Terraform & CI/CD

Kubernetes / EKS

Education

Bachelor's degree

Tools

Terraform

CI/CD

CloudWatch

Prometheus

Grafana

Datadog

Kubernetes / EKS

Job description

GuideWell is seeking a Cloud Operations Engineer to keep AWS workloads patched, backed up, monitored, and recoverable. The role focuses on building automation and operation standards to scale without headcount growth.

This is a standard business-hours role in the Eastern Time zone with a shared on-call rotation, not a NOC or shift job. You will automate recurring tasks, define runbooks, and drive reliability through tooling and incident response.