Cloud Automation & Reliability Engineer (AWS)

Socket.dev; Jacksonville (FL); Hybrid; USD 109,000 - 178,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan with employer match

Paid time off & holidays

Job summary

GuideWell, via Florida Blue, is seeking a Cloud Operations Engineer to own the ongoing operational work of migrated workloads and to build automation so headcount does not grow as the estate expands. This enterprise role follows standard business hours in the Eastern Time Zone with a shared on-call rotation and a hybrid work arrangement.

You will patch, back up, monitor, and validate recoverability, while developing runbooks and automation to reduce manual toil and improve reliability across

Qualifications

• 6+ years in infrastructure operations or systems engineering with 4+ years operating cloud workloads.
• 1+ years direct supervisory/management experience.
• Strong hands-on AWS experience running production workloads.
• Proficiency in Terraform and CI/CD pipelines.
• Experience defining and operating against SLOs and error budgets.
• Observability tooling experience with CloudWatch, Prometheus, Grafana, Datadog, or equivalent.
• Incident management and on-call experience in a production environment.
• Kubernetes or EKS in production.

Responsibilities

• Build and maintain monitoring and alerting for migrated workloads.
• Automate patching, backup validation, certificate renewal, and other recurring operational tasks.
• Define and enforce operational readiness criteria a workload must meet before it goes live in cloud.
• Build and test disaster recovery runbooks and validate recovery time and recovery point targets.
• Respond to incidents, participate in the on-call rotation, and drive root cause to closure.
• Convert manual procedures into executable automation and self-healing where the task is repeatable.
• Track availability and operational health against defined targets and report on recurring issues.
• Manage backup, retention, and restore testing for cloud workloads.
• Troubleshoot and maintain AWS compute, including Windows Server and Linux instances.
• Partner with infrastructure operations to transition migrated workloads into steady-state support.
• Maintain runbooks and operational documentation for new on-call engineers to use unaided.

Skills

AWS

Python/Go

CI/CD

Incident management

On-call

SLOs and error budgets

Kubernetes/EKS production

Education

Bachelor's degree in related field

Tools

Terraform

CloudWatch

Prometheus

Grafana

Datadog

Job description

GuideWell, via Florida Blue, is seeking a Cloud Operations Engineer to own the ongoing operational work of migrated workloads and to build automation so headcount does not grow as the estate expands. This enterprise role follows standard business hours in the Eastern Time Zone with a shared on-call rotation and a hybrid work arrangement.

You will patch, back up, monitor, and validate recoverability, while developing runbooks and automation to reduce manual toil and improve reliability across