Cloud Platform Reliability Engineer

Tyler Technologies

Lakewood (CO)

On-site

USD 93,547 - 152,629

Full time

14 days+

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Job summary

Tyler Technologies is seeking a Cloud Solutions Engineer to strengthen reliability, scalability, and performance of our cloud-based applications and services. You will collaborate with engineering, product support, cloud operations, and infrastructure teams to identify risks and reduce toil.

The role focuses on improving observability, incident readiness, and implementing preventative measures to avoid production issues while supporting SLA commitments and driving continuous improvement across

Qualifications

3+ years in Site Reliability Engineering or related cloud operations role.
5+ years hands-on software engineering experience including design, testing, and release processes.
Proficiency with AWS/Azure/GCP and Terraform.
Experience with incident response and blameless post‑incident reviews.
Strong scripting skills: PowerShell, Python, Bash, Go, or C#.

Responsibilities

Design, build, and maintain highly available, scalable cloud infrastructure.
Improve monitoring, alerting, and observability to detect risks early.
Assess production systems for operational risk and bottlenecks; implement improvements.
Define and improve service reliability metrics and error budgets with teams.
Strengthen incident response readiness and improve communication.
Lead root cause analysis and preventative actions to reduce incidents.
Develop automation and deployment support to reduce manual effort.
Conduct performance tuning and capacity analysis to support SLAs.