Cloud Observability Architect: Lead APM & Reliability

Tyler Technologies

Yarmouth (ME)

On-site

USD 131,427 - 191,500

Full time

14 days+

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Job summary

Tyler Technologies is seeking a Cloud Observability Architect to lead the modern observability initiative across cloud and SaaS platforms. The role drives application‑first monitoring, telemetry standardization, and enterprise governance to improve reliability, performance, and cost efficiency.

You will partner with engineering, product, and operations to implement SLIs/SLOs, mature telemetry practices, and cost‑effective cloud investments while aligning with business outcomes and executive

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
10+ years in SRE/DevOps/platform engineering roles.
3+ years architecting enterprise‑scale observability solutions.
Proven leadership transforming engineering practices across teams.

Responsibilities

Lead the transformation of Tyler's observability strategy with an application‑first approach.
Define and evolve enterprise observability architecture and telemetry patterns.
Develop strategy consolidating tooling and promoting enterprise standards.
Partner with engineering, product, SRE, and FinOps to align with business goals.
Champion APM, tracing, logging, metrics, and telemetry analysis.
Govern SLIs/SLOs and reliability frameworks across services.
Drive cost optimization of telemetry and cloud investments.
Communicate complex concepts to leadership and stakeholders.